3.IT service management

Enabling technologies

Our commitment intent is to accompany our client organizations in the delicate phases of start-up and post go-live of a system, in order to achieve an effective and optimal project ROI.

We offer services to manage user support in a proactive way, not only limited to answering to assistance requests but also managing them selectively, with the objective of identifying system improvement opportunities while favoring the full adoption of new IT solutions.

Support activities are carried out without bonds to a specific technology, and thanks to the adoption of a functional approach, they can be realized in a flexible way, adapting to the specific company context.

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